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EE4: Thank You Page Showing Shortcode Only [ESPRESSO_THANK_YOU]

Posted: August 24, 2015 at 3:38 pm

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B D

August 24, 2015 at 3:38 pm

Hi,

I searched the forum and found some possible solutions to the thank you page only displaying the shortcode [ESPRESSO_THANK_YOU] but none of them have worked for me:

1. Ensure you don’t have duplicate thank you pages.
2. Ensure the critical page is set (under Event Espresso -> General Settings -> Critical Pages -> Thank You Page).
3. Simply update the thank you page again without making any changes.
4. Ensure you’re running EE4 (not EE3 which uses a different shortcode).

I’ve tried these solutions but none of these have worked for me. Any help would be appreciated.

Thank you.


Josh

  • Support Staff

August 24, 2015 at 6:07 pm

Can you try this:

1) Go to your Thank you page and delete the shortcode from the page content, then save.
2) Create a new page with a new name, and place the [ESPRESSO_THANK_YOU] on it, and publish.
3) You go to Event Espresso > General Settings > Critical pages, and change the page for the Thank You page to point to your new page, and save.


B D

August 25, 2015 at 12:55 pm

Thanks! That worked.

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