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Chris
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April 15, 2014 at 5:32 pm
I have several tiers of tickets for a one day event.
-Adult
-Child
-Member
…
I need to allow a user to select one of each and check out. When I do this with the current build of EE4, it only picks the first non-zero category and ignores the rest.
I found this bit of guidance for EE3 and it describes what I’m trying to do, but alas, how does it work on EE4?
https://eventespresso.com/wiki/how-to-sell-multiple-ticket-types-simultaneously/
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Lorenzo Orlando Caum
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April 15, 2014 at 7:07 pm
Hi there Chris,
That is something that you can setup through the Event Editor.
Here is the ticket options in the event editor: http://cl.ly/image/3w2t2U371s2C
It would then look like this on the front end:
http://cl.ly/image/3X2i0l3l2O2m
Does this help?
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Lorenzo
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Chris
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April 15, 2014 at 8:00 pm
Thank you for your time, but that does not help.
The problem is that when I select multiple ticket types for purchase for an event:
http://i.imgur.com/GUg4hOk.jpg
And then I click “Register Now,” only the first type shows up in the cart:
http://i.imgur.com/FOUgOGx.jpg
I need to purchase both types of tickets as selected and not just one. Just like the EE3 example for selling multiple ticket types simultaneously.
Does this clearly explain what I’m looking for?
Thank you,
-C
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Lorenzo Orlando Caum
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April 15, 2014 at 8:44 pm
Additional tickets are still included. Event Espresso uses the primary attendee/registrant information for the extra tickets. See the note at the bottom of your screenshot:
https://i.imgur.com/GUg4hOk.jpg
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Lorenzo
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Chris
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April 15, 2014 at 9:24 pm
I see. Thank you for your patience explaining this.
Is there a way to expand out the view that only shows the first category of tickets purchased to avoid customer confusion?
https://i.imgur.com/GUg4hOk.jpg
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Chris
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April 17, 2014 at 4:24 am
Ping.
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Dean
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April 18, 2014 at 5:42 am
Have you updated to 4.2? You should be seeing it look something like this screenshot (zoomed out) http://take.ms/YRTyl
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Chris
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April 18, 2014 at 4:11 pm
With the update, everything is golden. Thank you Dean.
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