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EE4 search the right ticket

Posted: April 9, 2014 at 7:54 am

Viewing 9 reply threads


Riccardo Pinardi

April 9, 2014 at 7:54 am

I created an event, and i created 2 different tickets (2 different times). How can i see only the registered people for the ticket n.1, or for the ticket n.2?
Or export them in excel, or something else…


Lorenzo Orlando Caum

  • Support Staff

April 9, 2014 at 8:07 am

Go to the registrations screen for a specific event. Then scroll to the bottom and click on the blue Registrations CSV export button.

You can open the file in Excel, Google Docs, or something similar and then sort by “Ticket Name”.


Lorenzo


Riccardo Pinardi

April 9, 2014 at 8:31 am

ok, i was hoping to find it without exporting!


Lorenzo Orlando Caum

  • Support Staff

April 9, 2014 at 8:40 am

Hello again, this is related to your other question. The filters currently run against all available registrants.

You could also search for the name of the ticket from the registrations screen. If the name is unique then you should find it quickly but if other events use the same ticket name, then it may take a little longer.


Lorenzo


Riccardo Pinardi

April 9, 2014 at 9:27 am

the filters don’t work properly:
– everytime i change page they reset.
– everytime I do an action (like send an email with the button) i came back to the first page.
This is annoying.. also because the standard filters of wordpress are usually also slow!


Riccardo Pinardi

April 9, 2014 at 9:30 am

PS. and the CSV export doesn’t work well it seems ( and the file opens an “unclear single cell table” with all the infos)


Lorenzo Orlando Caum

  • Support Staff

April 9, 2014 at 10:39 am

Again, the filters do not currently apply against a single event. Then run against all registrations for all events that are in Event Espresso.


Lorenzo


Riccardo Pinardi

April 9, 2014 at 11:37 am

yes, i got it, but my problem now was that whan i change page the filters reset itself and that everytime I do something I return on the first page…


Josh

  • Support Staff

April 14, 2014 at 1:10 pm

Hi Riccardo,

Thanks for taking the time to leave this valuable feedback. I’ve registered your suggestions and we will keep them in mind for future features and updates!


Josh

  • Support Staff

May 14, 2015 at 2:55 pm

Hi Riccardo,

Starting in Event Espresso 4.6.27, we’ve made a few adjustments to Event Espresso 4’s admin so when you use a filter, it will “stick” between views. This way they won’t reset to the way they were before.

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