Support

Home Forums Event Espresso Premium EE4 Search for attendees not working

EE4 Search for attendees not working

Posted: May 27, 2014 at 4:53 pm

Viewing 5 reply threads


Chris Stambaugh

May 27, 2014 at 4:53 pm

Hi,

I first reported this in March but never had time to persue it further.

I cannot search for attendees in my installation of EE4. I can search for events, but not registrants.

I suspect this will require further investigation so I will send you login details.

Best regards,

Paul


Chris Stambaugh

May 27, 2014 at 4:59 pm

I sent the login details to Josh.


Josh

  • Support Staff

May 27, 2014 at 9:05 pm

Hi Mr. Burwell,

We will need FTP credentials to troubleshoot this further this since it’s not displaying any errors and we are not able to reproduce this on any test sites.


Josh

  • Support Staff

May 28, 2014 at 11:22 am

Hi Mr. Burwell,

Thanks for sending. We were able to set up another test site to replicate the issue from your site. There is a developer assigned to work on the issue now, and I’ll update this thread when we have more information.

In the meantime, you can search for an attendee via the Transactions or the Contact List overviews.


David Phillips

June 12, 2014 at 1:03 pm

Our search function is not working either. Is there an update?


Josh

  • Support Staff

June 12, 2014 at 2:22 pm

Hi David,

Yes, the fix was released in Event Espresso 4.2.5

Viewing 5 reply threads

The support post ‘EE4 Search for attendees not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso