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lanistudio
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April 2, 2015 at 2:55 pm
New to EE; bought EE4 due to multiple attendee req’t.; after clicking ‘Register Now’, receive white screen msg:
Steps
1 Attendee Information
>>
2 Payment Options
What is wrong? spent 2 days searching support to no avail; also, can I use <form> to submit Authorize.net off-line payment button?
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lanistudio
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April 2, 2015 at 2:55 pm
New to EE; bought EE4 due to multiple attendee req’t.; after clicking ‘Register Now’, receive white screen msg:
Steps
1 Attendee Information
>>
2 Payment Options
What is wrong? spent 2 days searching support to no avail; also, can I use <form> to submit Authorize.net off-line payment button?
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Lorenzo Orlando Caum
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April 2, 2015 at 3:30 pm
Hi, the merchant area in Authorizenet would be better for processing offline payments.
A blank screen / white page generally means an error is occurring.
Does the same thing happen when only Event Espresso 4 is activated?
Could you also temporarily enable debugging with debug display?
This will let you see the error message. You can do so by adding this macro towards the middle of your wp-config.php file:
https://gist.github.com/848801a1173be464fbe7
Once it is place, try triggering the error again by starting registration checkout.
Then copy the error (if any) and paste into a reply here. If you do not see an error, then check this file:
/wp-content/debug.log
Again, if you see an error in the file, copy it and paste it here in a reply.
Then go back to your wp-config.php file and set the true in the first line back to false and save changes. This last step will turn off debugging.
—
Lorenzo
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lanistudio
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April 2, 2015 at 4:13 pm
Hi Lorenzo,
I debugged; bumped up memory to 256; registration processes to pymt screen. yea!
Re: authorize.net merchant area, do I select ‘Payment Method Usable From Admin Registration Page’? where do I designate off-line payment? script own php?
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Lorenzo Orlando Caum
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April 2, 2015 at 7:58 pm
Hi, payments can’t be processed through the WP dashboard at this time.
Are you wanting your customers to select a “pay at event” option or something equivalent?
Also, please be sure that debugging was turned off via your wp-config.php. Otherwise, it will continue to run on its own.
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Lorenzo
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lanistudio
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April 2, 2015 at 8:34 pm
I’ll figure out a work-around since we’re already accepting donations via wp.
I’ve already disabled debugging (thx!)
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Dean
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April 3, 2015 at 3:26 am
Hi,
Can we now close this topic or is there anything else regarding the topic that we can help you with? Thanks!
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lanistudio
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April 3, 2015 at 10:04 am
We can close it. Thanks, Dean & Lorenzo
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