Support

December 28, 2015 at 3:23 am

Hi Anthony,

Can you provide further details on what it is you added in please?

The single event page should not need an additional shortcode to work correctly so I’d like to double check what the issue is.

December 28, 2015 at 8:28 am

Hmm, yeah that shouldn’t be needed.

Could you send me a copy of the theme so I can take a look at what its doing please? If so you’ll need to host the file somewhere (Dropbox for example) and then email a link we can use to download it from to support[at]eventespresso.com

December 28, 2015 at 10:15 am

Hi Anthony,

Thank you but that’s your themes .css file, I’d like to view the themes template code.

Can you send me the full theme .zip you downloaded when you purchased the theme?

December 28, 2015 at 11:34 am

Thank you.

I have removed the link from public view (support can still see it)

I’ll take a look and see what I can find.

December 31, 2015 at 6:55 am

Hi Anthony,

Apologies for not keeping you in the loop with this, I did take a look at the theme.

The problem is how the theme is using get_the_excerpt() within all pages. There’s a function within the theme called imic_excerpt() that is called for all posts, it looks like this:

function imic_excerpt($limit = 50) {
    return '<p>' . wp_trim_words(get_the_excerpt(), $limit, imic_custom_read_more()) . '</p>';
}

The problem is that get_the_excerpt() will check if you have an excerpt within your post and if not it runs the_content() to generate one for you. Event Espresso tracks the_content() to make sure we only add our details to the page once for the post, so when it runs once with imic_excerpt() at little late on in the page the_content() runs (which EE would normally add the event details to) and EE ignores it because its already been run once before on the page…

So a quick fix is to add an excerpt to your events rather than letting imic_excerpt() generate one for you, that will then mean EE will add the event details into the page without a problem.

We have a ticket to work around this problem, I have added this ticket to the thread and will post any updates here.

January 1, 2016 at 4:27 am

That’s because you have the release version of EE installed and you are trying to install another version at the same time.

You’ll need to de-activate and delete the current version of Event Espresso you have installed and then install activate the version Josh provided, or you can wait for the next version of EE to be release that include the above fixes 🙂

You won’t lose any of your events or registrations etc when doing the above but we still recommend creating a backup of the database, just to be safe.