Support

March 30, 2014 at 6:23 am

Hi,

I just installed EE4 and when I add events the form is not showing. Here is an example:

http://dovigoldstein.com/events/cpr-sample/

Thank you

March 30, 2014 at 10:45 am

Support Staff

Hello,

It looks like you are running WP ecommerce. Could you add the following to your theme’s functions.php file:

function callback_that_does_nothing( $WP_Query ) {
    return $WP_Query;
}
add_action( 'pre_get_posts', 'callback_that_does_nothing', 8 );

https://eventespresso.com/wiki/known-third-party-plugin-theme-conflicts/

—
Lorenzo

March 31, 2014 at 8:26 am

Thanks. Now the format doesn’t look right at all…what do I do?

Also, is there any way to use the upcoming events widget with EE4?

March 31, 2014 at 9:21 am

Support Staff

The upcoming events widget is available in WP-admin –> Appearance –> Widgets.

Your event information is loading for me. What is the issue with the formatting?

—
Lorenzo

March 31, 2014 at 9:23 am

It looks to scrambled? Is there another option to space?

March 31, 2014 at 9:45 am

Support Staff

Try adding this CSS to a plugin like My Custom CSS:

.tckt-slctr-tbl-td-qty{padding:5px}
.tkt-slctr-tbl-wrap-dv {
margin: 1em 0;
font-size: medium;
}

—
Lorenzo

March 31, 2014 at 6:46 pm

Thank you Lorenzo,

One final question. Is there any way that eventees can login and see all the events that they ever registered for? I have WP Members, can they be integrated? People keep calling the office to get this info. What are my choices?

March 31, 2014 at 7:12 pm

Support Staff

Hello,

The WP User Integration addon (https://eventespresso.com/product/espresso-members/) will allow you to show this information using a shortcode:

https://eventespresso.com/wiki/shortcodes-template-variables/#my-events

—
Lorenzo

March 31, 2014 at 9:42 pm

I have the same problem just installed EE4 and when I add events the form is not showing. I do not use WP ecommerce.

http://viadmin.com/events/vmware-vsphere-install-configure-administer-v5-5-new-york-ny/

March 31, 2014 at 9:59 pm

Support Staff

Hi Peter,

One of your other plugins may be preventing the ticket selector from loading. Try temporarily disabling all plugins and reactivating Event Espresso. Then refresh your events page.

If it reappears, then re-activate your plugins one by one to find the cause of the conflict.

—
Lorenzo

April 1, 2014 at 1:23 pm

I can’t disable the .html module that would be a disaster from SEO perspective (this is not a test site). Looks like EE4 is in conflict with at least two of the modules that I have, but these modules are critical for the operation of the site I can’t disable them – is there a solution for this problem or I just have to bite the bullet?

Support Staff

April 1, 2014 at 1:31 pm

What are the plugins that are breaking the site?

—
Lorenzo

April 1, 2014 at 1:41 pm

Looks like it’s the “.html on PAGES” but I can’t disable that module just to prove it.

http://wordpress.org/plugins/dot-htmlphpxml-etc-pages/

Support Staff

April 1, 2014 at 1:55 pm

Hello,

A similar plugin is on our compatibility list:

Here is a link to the compatibility list for plugins & themes

https://eventespresso.com/wiki/known-third-party-plugin-theme-conflicts/

—
Lorenzo

April 1, 2014 at 2:46 pm

So, there is no solution?

Support Staff

April 1, 2014 at 2:53 pm

Hello, unfortunately we do not have a workaround for that plugin.

Could you share some more information on why that plugin is being used?

I saw your note about SEO earlier but having .html at the end of a WordPress page does not provide an advantage. Is this plugin linked to another part of your site?

—
Lorenzo

April 1, 2014 at 3:02 pm

Lorenzo,
I just want to make sure I understand everything you replied.

1) I can integrate WP-Users plugin that when any user makes a registration, all previous registrations will show on a page in their account?

2) The upcoming events widget does work with EE4?

3) Is there a way I can use this for a yearly membership and each year it will allow the person to renew membership?

Thank you,
Dave

http://chrislema.com/comparing-wordpress-membership-plugins/

April 1, 2014 at 3:13 pm

The .html plugin provides the ability to have fixed URLs and most of the pages already do have a fixed URL and they were like this for years – changing the URLs is not an option (killing an old page which already has links from other domains is the last thing I wanna do). Disabling the plugin will remove these static URL’s and kill years of work.

Josh

Support Staff

April 1, 2014 at 3:36 pm

Hi Dave,

I’ll try to clarify and answer your questions. If you have more questions, please start a new thread:

1) I can integrate WP-Users plugin that when any user makes a registration, all previous registrations will show on a page in their account?

Only registrations they make while they are logged into their account will show up. If the previous registrations were made before they had an account they will not be included.

2) The upcoming events widget does work with EE4?

Yes

3) Is there a way I can use this for a yearly membership and each year it will allow the person to renew membership?

Event Espresso isn’t suited for handling annual memberships and renewals, however there are other WP plugins that are designed for this. Here’s a link to a well-researched guide that compares some options:

Josh

Support Staff

April 1, 2014 at 3:42 pm

@watersplash8, I’m sorry that this thread has ended up becoming more than about a reg form not showing.

There is likely a way to run your .html URL plugin and run Event Espresso if the .html URL plugin has a hook that allows its removal for specific post types like events. Can you start a new thread and post a link to where we can download a copy of the .html plugin so we can see if that’s the case?

Josh

Support Staff

April 1, 2014 at 4:52 pm

Update: If the .html plugin that you’re using is this one:

http://wordpress.org/plugins/html-on-pages/

I tried the plugin on my test site and it did not break the reg form page. It may be another plugin or the theme is filtering the_content. You can check to see if the theme is involved with the breakage by testing out one of the default WP themes with the theme test drive plugin.

April 1, 2014 at 9:55 pm

Josh, this was a good tip – thank you!!!

I tried the “theme test drive” plugin and I when I switch to them 2014 I can see the EE registration form.

What can I do make my theme work with EE?

I am using the 3clicks Theme by bring the pixel.

Dean

April 2, 2014 at 5:20 am

Hi watersplash8,

Have you spoken to the theme developer about the issue?

As it’s a premium theme, it’s quite difficult for us to test.

If it works with a default WordPress theme then it is highly unlikely that the issue is with Event Espresso, so the onus would be back on the theme developer to work out why his filtering (it’s usually the_content filtering) is causing an issue.