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Deborah Preston
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May 26, 2015 at 10:46 pm
The registration form is not accepting data input into the Name field, stating that “First Name is a required value” even though the name has been input.
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Deborah Preston
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May 26, 2015 at 10:47 pm
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Deborah Preston
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May 26, 2015 at 10:49 pm
Note that all the required fields were complete prior to the submit button being clicked, then the error message shows and all the fields are wiped clear.
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Dean
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May 27, 2015 at 4:13 am
Hi,
The first thing to resolve is that your theme is loading jQuery twice: it’s loading the one that ships with WordPress (excellent) and also one directly from Google.
Loading more than one copy of jQuery will definitely break things, often randomly.
Usually, it’s the theme that adds in or changes the jQuery file, but it could also be a plugin causing it.
To check:
Disable all plugins except EE and see if the issue resolves it self.
If it does, then activate the plugins one at a time and test EE (refresh the page each time), until the culprit plugin is found.
If disabling all plugins does not change things, please swap to a default theme such as Twentyfifteen (the Theme Test Drive plugin is very useful in this situation), and check EE’s registration again.
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Deborah Preston
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May 28, 2015 at 6:43 pm
Hi, thanks for the input. Turns out the conflict was with the “Better WordPress Minify” plugin, which is now disabled. System is now working.
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Josh
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May 28, 2015 at 7:54 pm
A little note about the Better WordPress Minify plugin: It works great with Event Espresso but it does need to be configured correctly. The gotcha is usually where it gives you the option to move all the scripts to the bottom of the page. That option should not be enabled.
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