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EE4 – Registration Confirmation Email Settings

Posted: June 17, 2014 at 9:55 am

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scaldwell

June 17, 2014 at 9:55 am

Hi,
I want the Registration Approved Template to go to the Primary Registrant not the admin (which is where it is set to go by default) but when I select “Primary Registrant” from the drop down and click “Switch Recipient” – the To field becomes empty. I can select simply “Registrant” and then click the “Switch Recipient” and it does show [RECIPIENT_EMAIL] in the To field…HOWEVER when I save my changes and re-open the template, it’s set back to the default value of [EVENT_AUTHOR_FORMATTED_EMAIL].

I’m sort of confused. Also – I’m not sure what all the other text fields are for. I tried to delete some of the content from them but when I save the template and re-open – the content is all back.

I can send you login credentials if you would like. Thank you for your help.


Lorenzo Orlando Caum

  • Support Staff

June 17, 2014 at 11:48 am

Hi,

Here is what you might see for the registration approved email messenger in WP-admin –> Event Espresso –> Messages:

http://cl.ly/image/2T1S381Y2u3L

By default, the Event admin receives a copy and the registrant gets a similar copy of the email.

To deactivate the message to the event admin, click on the Event Admin under recipients as shown in the screenshot above. This will take you to the Messages editor for the event admin:

http://cl.ly/image/3p1V0K3y270K

Then delete the shortcode in the TO field like this and save changes: http://cl.ly/image/2Y2L3O3s202m


Lorenzo

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