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EE4 Promotions and Discount Codes Issue

Posted: May 1, 2017 at 2:12 pm

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tylery

May 1, 2017 at 2:12 pm

Hi,

I just installed the EE4 Promotions and Discount Codes plugin, however it doesn’t seem to be working to well.

First off under “Type” there’s no value in the dropdown…

https://ibb.co/e4ek0k

… It looks like i can assign it to an event, however it throws an error when i try to use the discount code…

https://ibb.co/gDWtmQ

Could you please advise what might be going wrong, or guide me in the right direction in trying to get this plugin to work. We’re wanting to apply discounts to events as early as tomorrow.

WordPress – 4.6.5

<u>List of Event Espresso plugins and versions</u>
Event Espresso Version 4.9.26.p
Event Espresso – Calendar (EE 4.3+) – Version 3.2.8.rc.001
Event Espresso – Events Table View Template (EE 4.4.9+) – Version 1.3.5.p
Event Espresso – Grid View Template (EE 4.4.9+) – Version 1.2.3.p
Event Espresso – MailChimp (EE4.4.5+) – Version 2.3.4.p
Event Espresso – Promotions (EE 4.9.10+) – Version 1.0.10.p
Event Espresso Base Price

Thanks!
Tyler


Josh

  • Support Staff

May 1, 2017 at 2:41 pm

Hi Tyler,

It sounds like the default Price Types for discounts that normally can be found in Event Espresso > Pricing were moved to the Trash.
Can you go to Event Espresso > Pricing > Price Types and click on the Trash link, then restore the trashed Price Types?


tylery

May 2, 2017 at 10:16 am

Hey Josh,

That was definitely the issue, it works perfectly. Thanks for the speedy reply.

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