Support

Home Forums Event Espresso Premium EE4 Proceed to Payment Options button not working

EE4 Proceed to Payment Options button not working

Posted: January 19, 2016 at 6:58 am

Viewing 1 reply thread


Tom Canfield

January 19, 2016 at 6:58 am

I recently upgraded from EE3 to EE4. I created a ticket order page: http://www.glutenfreefoodallergyfest.com/events/gluten-free-food-allergy-fest-in-austin-tx-2/
I am able to select a ticket, and enter the attendee information on the registration page, but when clicking the Proceed to Payment Options button, nothing happens. The gear icon just keeps spinning. I have checked a couple of support posts from people who seemed to have the same or similar problem, but the solutions stated there didn’t seem to apply to this page.


Tony

  • Support Staff

January 19, 2016 at 7:08 am

Hi Tom,

This is cuase by securing the front-end of your site, but not the admin.

The admin-ajax.php file is being blocked as it is being called over http, you’ll need to force your wp-admin to use HTTPS.

Take a look here:

https://eventespresso.com/wiki/espresso-sslhttps/#notes

Viewing 1 reply thread

The support post ‘EE4 Proceed to Payment Options button not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso