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Dramacube
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May 12, 2015 at 5:11 am
Hi
On the registration check out page, once a user has filled in the registration form and clicks the button “proceed to payment options” the button does not force the page back to the top, so our user is faced with almost a blank white screen until they scroll up themselves.
How can I force the button to take people to the top of the next screen?
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Tony
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May 12, 2015 at 5:27 am
Hi there,
Can you link me to one of your events so I can see this please?
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Dramacube
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May 12, 2015 at 5:37 am
http://dramacube.co.uk/holiday-workshops-may-half-term/
Thanks for your quick reply – I can only leave this live for about 10 mins, as for complicated reason’s it ruins the navigation.
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Tony
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May 12, 2015 at 5:44 am
Is http://dramacube.co.uk/registration-checkout/ set to private?
I can’t place a registration as it shows that page as 404, usually due to it being set to private.
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Tony
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May 12, 2015 at 5:47 am
Also, to fix your navigation whilst that page is active you could either temporarily remove it from the menu used there.
Or for a quick fix add this custom css:
li.page_item.page-item-3127 {
display: none;
}
Which simply hide the page from the menu.
We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.
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Dramacube
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May 12, 2015 at 5:52 am
Yes it is set to private. I’ve unset the private pages now.
Great tip on the navigation – thanks.
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Tony
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May 12, 2015 at 6:13 am
There is some JavaScript within Event Espresso to scroll the page back up once they reach that step, however there is a JS error being thrown on your site:
Uncaught TypeError: Cannot read property ‘fadeIn’ of undefined
It relates to the datepicker.min.js?ver=1.11.2 file being loaded, but I suspect this is due to the version of jQuery the theme is including (1.7.2) – http://take.ms/T7fwB
The latest version of jQuery that ships with WordPress is 1.11.2, is this a custom theme?
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Dramacube
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May 12, 2015 at 6:17 am
OK – I expected this might be the case. I’ve inherited the site recently and the theme is woeful to say the least. We are looking at re-doing the theme shortly. I wondered why the date picker wasn’t working either.
Thanks for you help – this can be marked as resolved.
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Tony
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May 12, 2015 at 6:19 am
Your are most welcome.
Any other problems just let us know.
Have a great day.
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