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missylhale
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July 20, 2017 at 1:31 pm
I noticed last week that wordpress was slower than usual and I called our webhost earlier to see what the issue was. After disabling all plugins, I discovered it was EE4. It makes loading pages in wordpress unbearable if they do load, but most often they simply break and give me a 503 error. I’m desperately trying to get an event up and going and really don’t want to switch to somewhere else.
I even deleted the plugin and reinstalled, still slow. Are there any ways to pinpoint the exact cause of the issue?
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Josh
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July 20, 2017 at 6:11 pm
Usually the fix for this is you run a repair script on the database. This is because Event Espresso is trying to read or write from the database, but the database needs repair so it’s really slow.
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Josh
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July 20, 2017 at 6:12 pm
You can check with your host to see if they have any documentation that shows how to run the database repair script.
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missylhale
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July 21, 2017 at 10:04 am
I went into PHPAdmin and repaired all the database tables but most of the EE ones came back with error: “The storage engine for the table doesn’t support
repair”
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usipeace
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July 21, 2017 at 10:22 am
Hi Missy, I had the same experience with slow speeds when I updated to the latest version a couple of weeks ago. My issue was that I had all logging turned on which was causing the issue. I turned off all logging for my live site in the EE settings and the speeds were back to normal.
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Josh
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July 21, 2017 at 10:24 am
That’s expected if those tables use the InnoDB storage engine. The table that usually can slow things down is the wp_options table and if that one got repaired then should should see the site loading more quickly now.
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missylhale
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July 24, 2017 at 2:16 pm
I’ve tried all these options. Updating, repairing all the tables. I even had GoDaddy try to help repair / optimize everything and still nothing. Crawls and breaks. One tech support at GoDaddy said a similar problem was solved by moving from GoDaddy’s Managed WordPress Hosting to CPanel hosting. We are planning on doing this to see, but are there any other options I may be missing?
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Josh
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July 24, 2017 at 2:25 pm
If you’re going to move to another host, you can do much better than GoDaddy. In fact, it’s noted on the Event Espresso’s requirements page that GoDaddy hosting isn’t recommended:
https://eventespresso.com/requirements/
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