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Riccardo Pinardi
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April 10, 2014 at 11:50 am
The registrant are green (I approved when they paid at the office) but the price is still red:
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Riccardo Pinardi
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April 10, 2014 at 11:52 am
PS image here: http://www.bemadrid.com/screenEE.jpg
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Lorenzo Orlando Caum
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April 10, 2014 at 12:06 pm
Hi,
There are some extra columns in that screenshot.
What version of Event Espresso are you currently running and what page is the screenshot from?
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Lorenzo
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Riccardo Pinardi
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April 24, 2014 at 11:25 am
Version: 4.2.2
The page is the overview registrations of the event!
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Lorenzo Orlando Caum
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April 24, 2014 at 11:40 am
Hello,
Did you apply a payment to those registrations?
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Lorenzo
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Tony
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April 24, 2014 at 11:51 am
Hi Riccardo,
Although you are manually Approving the ‘Registration’ the Transaction needs a payment to be applied.
For example here is a pending payment registration for to attendees – http://take.ms/9esz5
So if you view the Registration, you’ll also be able view the Transaction from there – http://take.ms/nl3fY
Clicking that button load the transaction associated with that registration. If you have received payment you’ll need to apply that payment here clicking the ‘Apply Payment’ – http://take.ms/JzF97
Enter the payment details and select the Registration status that should then be set. Here is an example of a cash payment being made, which will then also set the registration status to approved – http://take.ms/INWqq
The registration is now approved and payment has been Complete – http://take.ms/5gLV7
Does that help?
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