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EE4 not working properly

Posted: May 16, 2015 at 5:15 am

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Jean-Francois Guerinault

May 16, 2015 at 5:15 am

Hi,

I just bought EE4 and am encountering several issues in trying to setup my first event.
First things first, here are some info about my environment:
Website developped locally with MAMP
Wordpress 4.2.2
BeTheme installed with Virtual composer, CF7 and WooCommerce activated

Since I installe EE4, several issues appeared:
– When on the creating event page, the submenus of WP sidebar don’t appear. When out of EE4, submenus appear again
– Within the event submenu of EE4, I can’t open the date tab
– Within the event submenu of EE4, the txt in the Edit event tab is in white

I didm’t go any further looking at additional issues but it seems that something is really casing several issues.
I have deactivated all plugins and activated EE4 only but the issues remain.

Please can you help?

Thx


Garth

  • Support Staff

May 16, 2015 at 8:42 am

Hi Jean-Francois,

How are you today?

Can you confirm the version of Event Espresso 4, you are using?

Can you change your theme to one of the default themes (e.g. Twenty Fifteen) to see if that helps?


Jean-Francois Guerinault

May 16, 2015 at 10:25 am

Hi Garth,

Thanx for answering quickly.
EE4 release is 4.6.27.p
I tried changing the theme with a “standard” one but nothing improved.

Thanx


Dean

May 18, 2015 at 1:53 am

Hi,

It does sound like a conflict. I would have said a plugin conflict but you tested with those disabled.

Is it possible to get your login details in order to look into this?

If so, please send them via https://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.

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