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Racestrong
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June 10, 2015 at 8:10 am
When I activate Ninja Forms on my clubs website it prevents Event Espresso from moving past the participant information form to the payment screen?
The screen just comes up with a refresh error when you try to submit information.
Any ideas on how I can get them running at the same time?
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Tony
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June 10, 2015 at 8:41 am
Hi Racestrong,
That’s strange, can you link me one of your events so I can view this please?
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Racestrong
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June 12, 2015 at 2:06 am
Hi Tony,
http://www.racestrong.org/blog/events/gotri-woking-race-4-28th-june-2015/
At the moment I’ve got ninja forms disabled so that people can sign up for the event though.
The moment I disable the plug in it works again fine.
Regards
Lee
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Dean
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June 12, 2015 at 3:56 am
Hi Lee,
I ran a quick test on your site, and saw no obvious issues.
Without seeing it in action it’s going to be hard to figure out the issue. Is it possible you could send a copy of the Ninja Forms plugin to support@eventespresso.com so we can examine it on a test site?
If so, please include a link to this forum page in the email.
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Josh
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June 12, 2015 at 6:58 am
Hi Lee,
I have Ninja Forms activated on my test site and I’m not seeing any breakage with the registration process. One thing you can check is to see if the server is running low on memory with both plugins active at the same time. If it is, you can try bumping up the memory limit.
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