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EE4 My Events Page Display Issue

Posted: September 15, 2015 at 5:27 pm

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azitsm

September 15, 2015 at 5:27 pm

I actually have two questions:

1. I am testing the my events page for EE4 and while the recent and past events display they are all expanded and the Actions menu does not work when clicking on it. It seems to be a typical result with some conflict with a plugin or something. Are you aware of any potential plugins that may conflict with the my Events Page.

2. Will you be adding an option for attendees to cancel their registrations? This is helpful as a self-service so they do not have to email to request to cancel if they are no longer able to attend.


Tony

  • Support Staff

September 16, 2015 at 3:46 am

Hi azitsm,

1. I am testing the my events page for EE4 and while the recent and past events display they are all expanded and the Actions menu does not work when clicking on it. It seems to be a typical result with some conflict with a plugin or something. Are you aware of any potential plugins that may conflict with the my Events Page.

Can you edit the page that you have the [ESPRESSO_MY_EVENTS] shortcode on, make no changes and just simply update the page.

Then view the front end and see if the output is still broken?

2. Will you be adding an option for attendees to cancel their registrations? This is helpful as a self-service so they do not have to email to request to cancel if they are no longer able to attend.

Yes we do have plans to add a cancel registration feature on our road map. Currently I don’t have an ETA on this as the developers are currently working through other tickets within EE core itself.


azitsm

September 16, 2015 at 5:35 pm

Yes. I can edit the page. The content shows up it just looks like styling or something is having a conflict. All of the content is displaying it’s just all expanded and buttons are disabled such as “Action”.


Tony

  • Support Staff

September 17, 2015 at 12:28 am

Yes. I can edit the page.

So to confirm, have you edited the page and just clicked update, with the same results?

The content shows up it just looks like styling or something is having a conflict. All of the content is displaying it’s just all expanded and buttons are disabled such as “Action”.

It sounds like either the JavaScript for the My Events sections is not being added to the page, so the actions are not being collapsed (that can sometimes happen with WP updates) editing and updating the page can fix it if that’s the case.

Or there is a JS error on the page preventing the EE code from running. If you open up Chrome Dev Tools on the page and look in console, do you see any errors?


azitsm

September 18, 2015 at 11:16 pm

I found the problem. This security plugin conflicted with it EE along with another plugin. Once I deactivated it the pages shows up correctly. Thanks for the replies.

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