|
skorby
|
September 16, 2014 at 7:48 pm
I what instance would 26 tickets be sold when only 25 were available?
Now instead of saying “sold out” it says “not available”. What is the difference, and why doesn’t it just say sold out?
Screenshot of admin: https://drive.google.com/file/d/0B0ARmyGgHmwrQ19ocmU3bU50dVk/edit?usp=sharing
|
|
Lorenzo Orlando Caum
|
September 17, 2014 at 1:17 pm
Hi,
Did you manually add any registrations through the WordPress dashboard or did you run any test registrations for this event?
—
Lorenzo
|
|
skorby
|
September 19, 2014 at 11:31 am
No. I set up the event and didn’t touch it again until it sold out.
|
|
skorby
|
September 19, 2014 at 11:34 am
No. I set up the event and didn’t touch it again until it sold out. All registrations are valid and paid.
|
|
Lorenzo Orlando Caum
|
September 19, 2014 at 11:38 am
Hi,
Could you check the timestamps on the last couple registrations and let us know if they are very close together?
We have added some additional checks in an upcoming version of Event Espresso for sold out tickets and if you did not make any changes, then this may explain what happened.
—
Lorenzo
|
|
Josh
|
September 19, 2014 at 11:42 am
Actually, the current version (EE 4.4.1.p) has the additional checks and you can update to that version right now to avoid overselling in the future.
|
