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Chris Stambaugh
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March 4, 2015 at 12:30 pm
Hi,
I’m trying to create that a custom receipt message that I can email to clients as requested.
I have a bunch of other (19) custom messages that work fine.
However, when I try to create this new custom message and then choose a client to send a batch email to, the email custom message does not appear in the list. Just the first 19 are listed plus “Global”.
What am I doing wrong?
Thanks,
Paul
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Josh
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March 4, 2015 at 3:00 pm
Hi Paul,
Are these all of the Newsletter message type? The reason I ask is because the Receipt message type cannot be sent via the Newsletter/batch message feature.
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Chris Stambaugh
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March 4, 2015 at 5:50 pm
No, they aren’ newsletter type.
How do I send a duplicate receipt?
Paul
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Josh
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March 5, 2015 at 7:55 am
Hi Paul,
Receipts can be sent by either downloading the PDF and emailing as an attachment via your email client. If you’re unsure where to go to download the Receipt PDF, you go to the Transactions list table and click icon that looks like a filled in sheet of paper. Here’s a screenshot that outlines its location.
**Or** you can send them a copy of one of the other messages and include a URL to download a copy of the receipt.
The shortcode you add to a message to include a URL for the receipt url is:
[RECEIPT_URL]
So for example, you could add this to the Registration Approved Template:
<a href="[RECEIPT_URL]">Click here to view your receipt</a>
If you’re unsure where to click to resend the registration approved email, you go to the Registrations list table and click the first envelope icon. Here’s a screenshot of the registrations list table.
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