Support

Home Forums Event Espresso Premium EE4 manually added registrant but ticket is not associated current wp user?

EE4 manually added registrant but ticket is not associated current wp user?

Posted: January 19, 2024 at 1:33 pm

Viewing 2 reply threads


calthoracic

January 19, 2024 at 1:33 pm

As Admin, I successfully registered a current wp user (based on their email) for an event via the backend interface (Add Registrant); however, when user is logged in, I don’t see any registrations – [ESPRESSO_MY_EVENTS]
Your Registrations – You have no registrations yet

Viewing the registration:
When I view the contact info there is no “WordPress User Profile” under Contact Details – Edit Contact – Update Contact Record?

How can I associate this registrant to the WP user?


Rio

  • Support Staff

January 21, 2024 at 8:28 pm

When you setup registration setting, Did you set the following?
https://monosnap.com/file/y7FzXZI1bFqmRgLjVs6lvKMes48QWt

It seems you did manually register them?

As Admin, I successfully registered a current wp user (based on their email) for an event via the backend interface (Add Registrant);

Check this article here for solution under How to link a contact to an existing WordPress User Account
https://eventespresso.com/wiki/wp-user-integration/#ee4installation

please change userID and meta ID depending on the WPuser and Contact you want to connect.

thanks.


calthoracic

January 22, 2024 at 12:54 pm

Hello Rio,
Thanks for the quick response… I’ve added the meta_key on the backend and now the manually registered user is now linked to the wp user.

fyi – I did not configure the Registration Form as described because generally most of our “manual registrations” are for “non members”. We try to encourage our “members” to do their own ticketing.

Best, Walt


Rio

  • Support Staff

January 22, 2024 at 5:13 pm

Good to hear that everything is working now, if you need anything, feel free to reach us again.

thanks

Viewing 2 reply threads

The support post ‘EE4 manually added registrant but ticket is not associated current wp user?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso