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mhfacincy
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April 9, 2015 at 8:10 am
When the last person registers for one of our events, an error occurs and the administrator cannot see the registrant’s data. When looking at the tables, the last entry for the event adds a zero to the attendee id (ATT_ID). We can manually add the attendee id back and it appears to show everything, but this has happened a few times now. Is the registration process broken for the last person to register?
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Lorenzo Orlando Caum
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April 9, 2015 at 10:18 am
Hi, are you seeing this issue with the latest release?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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mhfacincy
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April 9, 2015 at 11:35 am
It looks like our client is running 4.4.8.p.
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Lorenzo Orlando Caum
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April 9, 2015 at 11:38 am
Hi, thanks for checking. We no longer support the 4.4.x platform. Is there custom coding in place that is preventing you from upgrading to the current release?
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Lorenzo
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mhfacincy
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April 9, 2015 at 12:41 pm
We do not have custom coding in place. We will upgrade them this evening to see if the issue continues. Thank you for your help!
Mike
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Lorenzo Orlando Caum
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April 9, 2015 at 12:45 pm
Thanks! Be sure to backup your WordPress site before making any changes:
https://eventespresso.com/wiki/how-to-back-up-your-site/
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Lorenzo
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