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EE4 Issue

Posted: July 19, 2014 at 2:20 pm

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Dov Goldstein

July 19, 2014 at 2:20 pm

When anyone clicks “register now” it leads them to a blank page. The website is startbeat.com

Thank you


Lorenzo Orlando Caum

  • Support Staff

July 19, 2014 at 4:34 pm

Hello,

This can be caused by a caching plugin or a conflict with another plugin.

Try temporarily deactivating all plugins. Then reactivate Event Espresso and re-test.


Lorenzo


Dov Goldstein

July 20, 2014 at 5:09 pm

I just tried that and unfortunately it didn’t work. Now what can I do?


Dean

July 21, 2014 at 3:45 am

Hi Dov,

I would first of all recommend updating to the latest version of Event Espresso 4 (current version is 4.2.8).

If that doesn’t resolve the issue, can you check to see if you have any pages or posts that have the slug “events”? This is to rule out any possible conflict between the events custom post type that EE uses and other pages/posts.

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