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EE4 Invoice for Transaction has problems.

Posted: May 25, 2015 at 7:11 pm

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Eli

May 25, 2015 at 7:11 pm

I am using EE4.6.25. I have only 1 event using only credit card (Authorize.net) and it is currently in TEST Mode. When I go through process everything looks good. On the Thank You page I click the link to show the Receipt (Invoice for Transaction) and it shows up. But there are 2 problems:

1. The Address just shows one little comma instead on the actual address.
2. When I click on the “Download PDF” button it gives me a page not found.

Screenshot: http://prntscr.com/79fixq

Possible Solutions:
For #1 is this because I do not request the address info when they fill out the personal info? NOTE: It is only requested when they fill out their credit card info for Authorize.net.

And for #2…. I have no idea.

Please help.
Thanks
Eli


Tony

  • Support Staff

May 26, 2015 at 3:59 am

Hi Eli,

Can you update to the latest version of EE4 please, currently this is 4.6.28.p

Also can you add a link here to your invoice so I can view this please?

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