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jess noel
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March 28, 2014 at 9:18 am
We are in the process of setting up EE4 on a site and have come across the issues below. We have not altered the code and this installation was from a package downloaded from the EE website today.
ISSUE 1: We are setting up an event that has two types of tickets. when you select a quantity from each type then hit register button, it will only display the first ticket type on the “step 1” section of the checkout process. however, when you get to the PayPal order summary (on paypal.com) it correctly displays both ticket types and quantities. How do we fix this on the Step 1 check out?
ISSUE 2: The venue page is using the wrong layout. How do we change that to use a different page layout similar to how we can change the event detail page layout? Can venue be inserted into a page using a shortcode like the other elements of the EE4?
ISSUE 3: We set this up on a test site this morning to make sure it works correctly. Now we are trying to move it to the live site and the registration code is coming up invalid. How can we get that registration code properly assigned to the live website?
ISSUE 4: Event detail page is showing about author and comments even though we have comments turned off sitewide and in the event. How do we remove from the events detail page?
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Garth
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March 28, 2014 at 11:56 am
Hi Jess,
How are you today? I’ll do my best to answer your questions. I’m looking at this page so let me know if that’s not correct: http://phillypack.indivo.net/events/the-never-ending-story/
ISSUE: 1
Two things:
a) right now it just lists one ticket per person. However, if you turn on the Personal Information question group for additional attendees (http://www.screencast.com/t/B1wtAEId) it will give them the option to give that ticket to another person and it will list the second/subsequent tickets. Also notice the option to reuse Attendee #1’s info with subsequent tickets to make things easier if they are not assigning tickets to another individual: http://www.screencast.com/t/xyHdINor
b) In EE 4.2 the default layout is changing a little so that if you do not require personal information from additional attendees (2+ tickets) it will give a prompt that no additional information is required for that ticket: http://www.screencast.com/t/kkJxlVfj
This upcoming layout will probably help some too.
ISSUE: 2
What is “wrong” about the single venue page? The only thing I can see is that it might not be using the same full-width template so it is not as wide. Is that what you mean?
We do not have any venue shortcodes at this time.
ISSUE: 3
I’ve reset your license key so you should be able to associate your key with another domain/url.
ISSUE: 4
Are these the page elements you’re referring to? http://www.screencast.com/t/0nwLU7XK
Event Espresso tries to inherit your standards single post archive template. If you look at your standard post page it will probably also display the author and comment information. I tried looking on your site to find an example, but I couldn’t find a single post archive page. Does that make? If you can provide a link to a single post page we can verify (but that is what should be happening).
If you want to change that, you will need to change your site’s single blog archive template OR modify your css with something like this to hide those elements in your theme template:
<code>.single-espresso_events #post-author, .single-espresso_events #comments{ display:none; }
</code>
This is also something that your developer (or theme developer) can change for you so that your blog post templates don’t display those elements.
See also: https://eventespresso.com/2014/02/developers-corner-theming-event-espresso-4/
Does that help?
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