Support

Home Forums Event Espresso Premium EE4 – I don't want calendar to show sold out events

EE4 – I don't want calendar to show sold out events

Posted: August 20, 2014 at 12:26 pm

Viewing 11 reply threads


Central Elementary

August 20, 2014 at 12:26 pm

I’ve finally got my events sorted out and we are starting to have schools register for our program. To make it easier for them to see what dates are available I don’t want sold out events to appear on the calendar. It seems like it should be doing this already from what I have read. I don’t like showing the tooltip as it covers too much and it just seems easier if there isn’t a button for them to press.

Wordpress 3.9.2
EE4.3
Calendar 3.1
New installation
http://spacecenter.alpineschools.org/registration-calendar/


Jonathan Wilson

August 20, 2014 at 1:01 pm

Hi there,

This may be a bit of a manual process, but you could use the [ESPRESSO_CALENDAR event_category_id="your_category_identifier"] shortcode and create a category for all events that have openings. Then when an event fills up, you can uncheck that category from the event, and it will disappear from the calendar.

Does that make sense?


Central Elementary

August 20, 2014 at 1:14 pm

Your suggestion does make sense. I’m trying to avoid manually manipulating the calendar since we have over 170 events and will be adding more shortly. Can I mention that I greatly look forward to the recurring event add-on. Thank you for the quick suggestion though.


Lorenzo Orlando Caum

  • Support Staff

August 20, 2014 at 2:29 pm

Hello,

Please share your feedback here on the addons that would be most helpful to you:

https://eventespresso.com/ee4-add-ons-feature-requests/


Lorenzo


Central Elementary

August 25, 2014 at 9:58 am

Is there no other way than the manual suggestion? Perhaps I have just set things up wrong. Here’s what happens:
1. School signs up for the event (most choose invoice since they aren’t able to pay so far in advance)
2. I set the event to Approved so it shows up as sold out.
3. Event still shows up on calendar, but now it shows as sold out.

What I would like to have happen is once 2 tickets have been purchased from an event it should disappear from the calendar so no one can click on it.

Now I have a registrant that is trying to go back and make a payment by PayPal, but it isn’t taking them to the link. My guess is this is due to their status not being “Pending Payment.” Thank you for your help.


Dean

August 26, 2014 at 3:29 am

Hi,

Currently the Espresso calendar will only hide expired events, not sold out ones.

The attendees should have a link in their registration email which will take them to their payment page.


Central Elementary

August 26, 2014 at 9:05 am

This is the message they get when they click on the “retry your payment” link:

“WE’RE SORRY

It appears that the event you were about to make a payment for has sold out since you first registered. If you have already made a partial payment towards this event, please contact the event administrator for a refund.”


Josh

  • Support Staff

August 27, 2014 at 2:21 pm

Hi there,

We’re working on a fix for the issue reported here with the checkout page not allowing payment. I’ll post an update to this thread when the fix is ready.


Central Elementary

September 2, 2014 at 11:40 am

Is there a timetable for when this is likely to be fixed? It is making Event Espresso basically worthless until customers can use that repayment option. Also I am dealing with customers in a panic because they think they have lost their reservation.


Lorenzo Orlando Caum

  • Support Staff

September 2, 2014 at 2:43 pm

Hi,

We are working on a fix for this issue and will update this support post once that fix has been tested and is available.


Lorenzo


Josh

  • Support Staff

September 3, 2014 at 4:19 pm

Hi there,

The fix for the issue reported here with the checkout page not allowing payment is included in the Event Espresso 4.3.2.p release, available now.


Lorenzo Orlando Caum

  • Support Staff

November 20, 2015 at 7:05 am

Hello again,

We wanted to let you know that there is a filter available that will allow you to hide sold out events from your event calendar for Event Espresso 4.

It is available in the current release of Event Espresso 4 and the Events Calendar add-on.

Here is a link to a filter which can be added to your child theme’s functions.php or a site specific plugin:

https://gist.github.com/lorenzocaum/73efdcd1993e767728c7

Thanks!


Lorenzo

Viewing 11 reply threads

The support post ‘EE4 – I don't want calendar to show sold out events’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso