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EE4 How to Delete a Reservation how to delete payments attached to a Transaction

Posted: May 13, 2015 at 3:07 pm

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riverfest

May 13, 2015 at 3:07 pm

I put through a few test reservations to make sure the Paypal interface was working. Now I want to delete all those reservations but they are locked.
How do you delete all payments attached to the related transaction? Where does this happen in WordPress – in Paypal?


Lorenzo Orlando Caum

  • Support Staff

    •

May 13, 2015 at 3:54 pm

Hi Anne, they are locked since there are payments associated with them. Here are the steps to remove the information.

First, go to each transaction via the transactions overview screen and then delete the payment associated. In your case you should see payments related to PayPal.

Next, go to Event Espresso –> Registrations and trash those registrations. If they are already trashed, then you can permanently delete them.

—
Lorenzo


riverfest

May 14, 2015 at 9:58 am

Thank you Lorenzo!
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Status: closed

Updated by riverfest 9 years, 6 months ago ago

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