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EE4 Event Mobile App and Cloudflare

Posted: August 9, 2017 at 1:27 am

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CrushFestival

August 9, 2017 at 1:27 am

Hi Team

Trialling the Ticketing App on the iPhone and get the following error…

“The server was acting as a gateway or proxy and received an invalid response from the upstream server.”

The site goes through Cloudflare and maybe this is why the error is happening?

If so, can I set up a Page Rule to achieve this and what would the URL be? Cloudflare Page Rules are EG

Disable Security
Disable Performance
etc
etc

Thanks in advance


Josh

  • Support Staff

August 9, 2017 at 8:49 am

Hi CrushFestival, how are you today?

We’ve actually seen the same error where the site wasn’t using Cloudflare, so there may be something else causing the error. Have you checked the troubleshooting guide:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting


Josh

  • Support Staff

August 9, 2017 at 8:53 am

Further to the above, if you type this URL into a browser it returns a JSON response with your events:

https://www.yoursite.com.au/wp-json/ee/v4.8.36/events

With that in mind, when you input the site URL into the mobile app, are you including the https://www. part of the URL? If not can you try that?


CrushFestival

August 16, 2017 at 12:44 am

Doh!! https://

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