Support

June 12, 2017 at 3:36 am

Hi there,

Are you setting any additional parameters on the shortcode or is it simply set as [ESPRESSO_CALENDAR]?

The delay you mentioned is the ajax request used to pull all of the information in, it is correctly being fired, however on page load 2 of the parameters are set to NULL which is not expected.

No events – http://take.ms/WWxUi

Events (selecting ‘show all’) – http://take.ms/2P3pn

So it looks like the theme may be doing something to the request and breaking the initial page load.

June 12, 2017 at 2:24 pm

right now it has the show expired = true parameter but I have also tried regular short code and the show expired = true short code.

That’s fine, I just wanted to make sure there wasn’t something unexpected being added to the shortcode.

Would you be able to point me in the right direction to fix this problem?

Is there somewhere I can download a copy of the theme to take a look at the code?

Also, what about the mobile not showing up at all?

It’s expected that the calendar hides the event title on small screens as its becomes hard to read, you can prevent that using some CSS:

@media only screen and (max-width: 480px){
#espresso_calendar .fc-event-title,
#espresso_calendar .time-display-block, 
#espresso_calendar .thumb-wrap, 
.ui-tooltip-content p {
display: block !important;
}

You can add that through Appearance -> Customize -> Additional CSS or if you prefer to use a plugin we recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.

June 13, 2017 at 4:01 am

You can use something like Dropbox, WeTransfer or even upload the zip file to your sites media manager and link directly to that.

If you want to send the link privately you can use support[at]eventespresso.com

June 13, 2017 at 9:58 am

Hi there,

I just checked and we’ve not received anything.

Did you send them directly to the email? If so they’ll likely be rejected due to file size.

You’ll need to use one of the options above and then send the link we can use to download the theme to the email.

June 13, 2017 at 11:27 am

Hmm strange, sometimes it can take a little depending on the mailserver so I waited a little and have just rechecked, no email received.

If you post the link to download the file here I’ll remove it from public view shortly afterwards, would that work?

June 13, 2017 at 2:28 pm

Hi there,

That’s the bug in the CherryFramework plugin. One way to fix is to install the plugin here:

https://gist.github.com/lorenzocaum/c7bd26b229fa4db033fc#file-site-specific-plugin-adjust-cherry-jquery-php

If you have a minute can you contact Cherry Framework support and ask them if they will please fix this within the Cherry Framework? This is a simple fix and every user of the Cherry Framework shouldn’t need to be applying the same fix, but until they do that’s what will need to happen. Someone else even has fixed this for them in August 2016, but they haven’t accepted the fix.