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Elizabeth
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November 12, 2018 at 5:44 am
A customer was registering and said she could not because of an error that stated transaction denied code 65.
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Tony
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November 12, 2018 at 6:28 am
Hi Dorian,
That sounds like an error directly from your payment provider.
Which payment method did she use?
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Elizabeth
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November 12, 2018 at 6:49 am
Authorize
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Tony
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November 12, 2018 at 9:40 am
With pretty much any payment method in EE, if you get an error code that error is directly from your payment provider, which means it’s an issue with the card processing.
In this case the response from auth.net is:
https://developer.authorize.net/api/reference/responseCodes.html?code=65
The transaction was declined because the merchant configured their account through the Merchant Interface to reject transactions with certain values for a Card Code mismatch
The CVC card code is returning an error and your clients account is set to reject them, you’ll need to contact auth.net for more details as this is on their end rather than EE.
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Elizabeth
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November 12, 2018 at 10:26 am
Awesome, thanks!!
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