|
Shane Bevel
|
September 29, 2014 at 10:31 pm
Hi, I am trying to customize the initial registration email that is generated when people register for an event. I go to Messsages but cannot find a message that seems to send with initial registration listed.
So, I edit Registration Approved, create a custom message from it, assign that message to the event in the event settings page and set the default registration status to approved.
The system sends an email confirmation, but it is the default confirmation, not the custom one that I have built. I know I am missing something stupid, but why can’t I find it. I feel like there is another location to edit the Initial Confirmation message that I cannot find.
Thanks in advance,
Shane
|
|
Dean
|
September 30, 2014 at 1:50 am
Hi,
The Registration Approved message is the correct one. There are 3 versions, Event Admin, Primary Registrant and Registrant. Did you edit the correct one? Depending on how your events are set up you may need to edit the Primary Registrant or the Registrant or both.
|
|
Shane Bevel
|
September 30, 2014 at 5:05 am
I edited both the registrant and the primary to be exactly the same.
|
|
Tony
|
September 30, 2014 at 5:40 am
So within the event editor you have selected the custom message template for the Registration Approved message type? – http://take.ms/YLNs6
The default registration status has been set to ‘Approved’ – http://take.ms/UMO0H
If you go to Event Espresso -> Messages. Click on the ‘Custom Message Templates’ tab, find your custom approve message template and click on the ‘Registrant’ context – http://take.ms/hjWUi
Do you see your custom text in the edit screen that is now being displayed?
|
