Support

Home Forums Event Espresso Premium EE4 Checkout Timer to Return Tickets to Inventory

EE4 Checkout Timer to Return Tickets to Inventory

Posted: February 16, 2017 at 6:05 pm

Viewing 3 reply threads


jmahan

February 16, 2017 at 6:05 pm

What is the status of core development per this topic in June 2015

https://eventespresso.com/topic/timer-to-prevent-overselling/

The planned approach will be useful to return tickets to inventory if the Payment is not processed within the specified time. I otice Eventbrite and others are starting to use Timers. THX.,


Josh

  • Support Staff

February 17, 2017 at 9:40 am

The timer that prevents selling is part of the new ticket reservation system that was merged into Event Espresso core a few versions back. So the current version of EE4 has this.


jmahan

February 17, 2017 at 10:24 am

The timer works using the filters you suggested. But I’m not sure how the inventory is managed. When I go to Reserve Now for Personal Information I assume the Registered Count is not changed. When I go to Proceed to Payment Options I assume the Registered Count is incremented. If I don’t complete the payment in time will the Registered Count be decremented or will it be Pending Payment?


Josh

  • Support Staff

February 17, 2017 at 10:43 am

When I go to Reserve Now for Personal Information I assume the Registered Count is not changed. When I go to Proceed to Payment Options I assume the Registered Count is incremented.

Those are incorrect assumptions. The ticket reserved count is incremented the moment that the ticket selector quantities are submitted.

If I don’t complete the payment in time will the Registered Count be decremented or will it be Pending Payment?

Both will happen. The registration count will be decremented and the registration status will be pending payment.

Viewing 3 reply threads

The support post ‘EE4 Checkout Timer to Return Tickets to Inventory’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso