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Michael Burroughs
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August 15, 2014 at 3:41 pm
I have a new install with migration. I have just finished creating a new event and now the “Available Tickets” fields are extending overtop of the category and questions columns.
Also, my registrations were not processing, so I deleted the critical pages and created new ones with the appropriate short codes. Now the “Potential Issues” warning will not go away.
I am using WP 3.9.2 with EE4 and the Calendar plugin.
http://events.penflorida.org
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Lorenzo Orlando Caum
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August 15, 2014 at 8:26 pm
Hi, I’m seeing the following:
http://cl.ly/image/362W1g3T1k2b
Where is the styling issue occurring?
For the critical pages, try running a search to see if there are duplicate Event Espresso shortcodes in WordPress admin –> Pages.
There should be four.
—
Lorenzo
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Michael Burroughs
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August 19, 2014 at 8:18 am
The styling issue is actually occurring in the administration panel when editing the event. I haven’t made any changes, but the issue seems to have corrected itself:
<br>
However, I am now having a style issue with the “General” settings tab of EE4. The top tab bar is missing:
<br>
I also searched the pages and only found one instance of each shortcode. I searched my database as well and found the same results, only one instance of each shortcode. But the warning persists:
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Michael Burroughs
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August 19, 2014 at 8:21 am
Sorry, links didn’t work:
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Lorenzo Orlando Caum
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August 19, 2014 at 10:01 am
Does the same thing occur when only Event Espresso is activated?
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Lorenzo
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Michael Burroughs
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August 19, 2014 at 1:01 pm
I have deactivated all plugins, but still no tabs. 🙁
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Lorenzo Orlando Caum
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August 19, 2014 at 1:18 pm
What is the name of your theme?
Could you try temporarily switching to another theme?
WP-admin –> Appearance –> Themes
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Lorenzo
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Michael Burroughs
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August 19, 2014 at 8:37 pm
I am using the Ice Mocha theme from EE. (Awesome by the way!).
I switched to Twenty Fourteen and the tabs are still missing. Sorry….
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Dean
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August 20, 2014 at 3:02 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
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Michael Burroughs
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August 20, 2014 at 7:14 am
Dean:
Found the issue with the events… It was an open_basedir issue. I changed the open_basedir to none. That has restored my events. Now just the critical pages error.
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Michael Burroughs
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August 20, 2014 at 7:24 am
UGH! I am missing the United States as a Country option too!
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Dean
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August 20, 2014 at 8:26 am
Hi,
I am assuming from the plugins installed that the migration in question was from a different site/database?
Can you clarify what happened as in was the database moved from another site, and then you installed EE or was EE moved with the migration?
I am wondering whether it is a case that the database has become corrupt as what we are seeing is highly unusual.
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Michael Burroughs
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August 20, 2014 at 8:46 am
Yes, I migrated the database and site from pfdcevents.com. That is still an EE3 site. I migrated EE3 data to events.penflorida.org and then install EE4 and ran the migration utility.
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Josh
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August 20, 2014 at 10:04 am
Hi Michael,
I can advise going back to the original site and migrating the database by using the WP Migrate DB plugins. There is a free and paid version, both work equally well.
Once you’ve ensured the data was successfully moved and converted from one site to the other, then the EE4 migration can be run.
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Michael Burroughs
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August 20, 2014 at 1:34 pm
Hey, Josh:
That is actually exactly what I did. I am more inclined to delete/reset the EE4 configuration and files leaving my site running and just re-create events rather than have to setup the site all over again.
Would the reset option do this?
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Lorenzo Orlando Caum
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August 20, 2014 at 2:15 pm
Hi Michael,
A reset through the maintenance tab will remove existing events, venues, registrations, and other information for Event Espresso and then deactivate the software.
If you are certain you would like to do this, then please grab a backup of the site before running the reset.
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Lorenzo
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