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Elizabeth
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September 10, 2015 at 9:45 am
The Description has changed….It used to say the event’s name. Can I change it so that it will say the actual event? See below
========= SECURITY STATEMENT ==========
It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt.
========= GENERAL INFORMATION =========
Merchant : Masterpiece Mixers, LLC (1571036)
Date/Time : 10-Sep-2015 4:41:23 PDT
========= ORDER INFORMATION =========
Invoice : 20150910113736
Description : ‘Event Registrations from Masterpiece Mixers Louisville
Amount : 35.00 (USD)
Payment Method: MasterCard xxxx0591
Transaction Type: Authorization and Capture
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Lorenzo Orlando Caum
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September 10, 2015 at 10:07 am
Hi Dorian,
That can’t be customized at this time. However, we do have an existing ticket about this and here is the problem.
That field has a character limit so if you were to purchase one event, then that would be okay since that is likely to fit. However, if you were to purchase multiple tickets for multiple events at once (e.g. through the shopping cart from the multiple events registration add-on), then that would not fit as the there is a 255-character maximum.
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Lorenzo
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Elizabeth
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September 20, 2015 at 6:45 pm
Will it eventually be able to show the event?
I believe they only allow one purchase at a time. How can I change it to show the event?
From what my customer said it used to show it.
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Lorenzo Orlando Caum
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September 21, 2015 at 10:04 am
Hi Dorian,
The payment gateway does not support editing the item description at this time. We have an open feature request for this.
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Lorenzo
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