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Anthony Loui
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October 4, 2016 at 10:41 am
Hi, I have two accounts. I created an extra one by accident.
Account 1
has a activation key but it expired
Account 2
has a activation still active but for one more week but it never works on the website, I can never update the plugins
Before I update I was wondering which I account should I update on and can you help me delete one of the accounts.
Thank You
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Jonathan Wilson
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October 4, 2016 at 1:44 pm
Hello Anthony,
I recommend renewing the account that is currently active. That way you will receive the 50% discount for renewing. Expired accounts to not receive the renewal discount. I have reset your license key. Please remove the key from the field in your Event Espresso General Settings, save the blank field, then reenter the key and save again. That should clear up any updates issues you were having.
Let me know if you have anymore issues or questions. I’m here to help.
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