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EE4.6.6.p – Blank Site

Posted: February 12, 2015 at 4:28 pm

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Ben Yafai

February 12, 2015 at 4:28 pm

I have upgraded my Event Espresso to version 4.6.6.p – when activating the plugin every page loads blank white, including admin.

The only way to restore the site is to disable all plugins in SQL

I have deactivated all plugins and only activated only Event Espresso – the issue still occurs – the issue is EE.

Can you please provide the previous two versions of EE for me to upload and restore ticket purchases for a live site!


Ben Yafai

February 12, 2015 at 4:32 pm

Wordpress Version
EE Plugin Versions


Garth

  • Support Staff

February 12, 2015 at 4:46 pm

Hi Ben,

Sorry for the trouble.

Do you know what memory level you have dedicated to PHP? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

What version(s) did you have before? 4.6.5 or 4.6.4 or down further to 4.4?

I’ll email you a couple of them, but I can’t tell which version you’d want.


Ben Yafai

February 12, 2015 at 5:07 pm

I have defined extra memory with
define( ‘WP_MEMORY_LIMIT’, ’96M’ );

I have attempted to load both versions;
4.6.5 – Still all blank
4.4.9 – Front End loads but states EE is in maintenance mode – wp-admin is blank/doesn’t load.


Tony

  • Support Staff

February 12, 2015 at 5:27 pm

Hi Ben,

Can you enable WP_Debug and see what error is being thrown on the balnk screen when you activate 4.6.6 please?


Ben Yafai

February 12, 2015 at 5:44 pm

Thanks for the help guys – seems GIT did not upload the plugin properly at all.

I have done a lot of removing commits and re-uploading to get it to work.

It has removed a lot of settings but the event and registrations still exist – all is not lost.


Tony

  • Support Staff

February 12, 2015 at 5:50 pm

I’m glad you back up and running.

If you run into any further problems just let us know.

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