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EE4 4.9.44 Proceed to Payment Option Broken URGENT

Posted: July 19, 2017 at 1:15 pm

Viewing 7 reply threads


goingsmart

July 19, 2017 at 1:15 pm

PRODUCTION SYSTEM that worked OK until v.44
After installing latest v.44 Reservaion Checkout is broken using Authorize.net
Step1 works OK but after clicking Proceed to Payment Options Button get Step2 with Proceed to Finalize Registration Button
Click that Button give Error Message with missing Payment Fields
Click that Button again, no action
Normal Payment Fields for entry were not shown.

Please advise, my ticketing is DOWN
John Mahan


Josh

  • Support Staff

July 19, 2017 at 1:21 pm

Hi John,

Do you have the exact error message? Can you go to Event Espresso > Payment Methods > Authorize.net and verify that the settings there are correct?


goingsmart

July 19, 2017 at 1:31 pm

Error Message:
Please Answer All Payment Questions Before Proceeding

Authorize.net settings correct. worked yesterday


goingsmart

July 19, 2017 at 1:34 pm

CORRECTION

Error message:
Please answer all required questions correctly before proceeding


Josh

  • Support Staff

July 19, 2017 at 1:40 pm

I see the problem and what’s happening is those billing fields are being hidden with some CSS. Here’s a screenshot of the stylesheet with the related style rules hidden in blue:

https://www.evernote.com/l/AAQeGVokUEtHL48O-3czT-PQbpx9eVvPiVM

Why are all those inputs being hidden with CSS?


goingsmart

July 19, 2017 at 1:41 pm

IN WP-ADMIN

Only event with TICKET to test is
25th Anniversary Big Crush Harvest Festival


Josh

  • Support Staff

July 19, 2017 at 1:48 pm

That doesn’t answer my question. I’ve applied some CSS in the Appearance > Customize > Additional CSS to restore the display of those fields. If you had sent FTP access I would have been able to go in and edit the “Funrez Amador Vintners Theme” and remove the errant styles.

The CSS in the Additional CSS panel will do the job for now though.


goingsmart

July 19, 2017 at 3:04 pm

Josh, I’m sure you hear this all the time… BUT YOU JUST SAVED MY YOU KNOW WHAT by finding MY PROBLEM so quickly (I assumed it was a bug in v.44, of course)

My CSS was intended to compress the footprint by excluding things that were not required or reducing margins.

Since my customizations worked before v.44 I will need to review it to match your core code changes.

THX., John Mahan

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