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EE4.4.1 update caused single event listings to display in two-column format

Posted: September 23, 2014 at 11:08 am

Viewing 11 reply threads


Erica Harrold

September 23, 2014 at 11:08 am

How do I change the single event listings to display in one-column format? They were displaying as one-column until the 4.4.1 update…

Thanks!

(EE4, WP4, Iced Mocha theme)


Josh

  • Support Staff

September 23, 2014 at 11:18 am

Hi Erica,

Can you let me know which version you updated from and post a link to a single event page so we can investigate?

Thanks.


Erica Harrold

September 23, 2014 at 11:19 am

Hi Josh,
I’m fairly sure that we updated from 4.4? Here’s the link: http://www.srsandbox.net/events/evolving-together-mindfulness-meditation-and-modern-science-2


Josh

  • Support Staff

September 23, 2014 at 11:59 am

Hi Erica,

This may be caused by something other than the update. Has any code been modified/added that moves the ticket selector to the bottom of the page? By default it appears near the top.


Erica Harrold

September 23, 2014 at 1:13 pm

Yes, I did change the location of the ticket selector, as users typically need to read the event description before deciding to buy a ticket.


Erica Harrold

September 23, 2014 at 1:16 pm

But the change was made several weeks ago and I haven’t had a problem until recently.


Erica Harrold

September 23, 2014 at 1:24 pm

I’ve replaced the modified file with the original content-espresso_events file. I’m still getting a strange two-column layout with a hidden header.


Erica Harrold

September 23, 2014 at 2:55 pm

Should I purchase a support token? I’m really unable to troubleshoot this particular issue. Thanks.


Lorenzo Orlando Caum

  • Support Staff

September 23, 2014 at 3:44 pm

Hi Erica,

Your theme is setup to use a two column layout for the archive pages:

http://www.srsandbox.net/events

Have you made any changes to the display for the archive pages?

Also, could you backup your site and update to the current version at 4.4.3?

https://eventespresso.com/wiki/ee4-changelog/


Lorenzo


Erica Harrold

September 23, 2014 at 4:40 pm

Thanks. I just updated to 4.4.3.
I also replaced the Iced Mocha archive pages via FTP

But, I’m still having problems with the display of *single events*: http://www.srsandbox.net/events/evolving-together-mindfulness-meditation-and-modern-science-2

I’ve still got a two-column display…

Thanks for your help with this.


Erica Harrold

September 23, 2014 at 4:56 pm

I fixed the problem. I enabled “Magazine layout” in the Iced Mocha post excerpt settings a few days ago. Apparently, that also forced single event posts into a two-column layout. Disabling Magazine layout fixed the issue.

Thanks for your responses.


Lorenzo Orlando Caum

  • Support Staff

September 23, 2014 at 5:02 pm

Hi,

I loaded the latest versions of the theme and Event Espresso onto a test site. Please see this short video:

http://cl.ly/image/0p2l032m222H


Lorenzo

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