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EE3 – unable to add question group

Posted: October 7, 2015 at 4:28 pm

Viewing 5 reply threads


YIPENG ZHANG

October 7, 2015 at 4:28 pm

If I create a question group without any question, it will work –

but if I create a group with any question it will show

There was an error in your submission, please try again. The group was not saved!
WordPress database error: []
INSERT INTO wp_events_qst_group_rel (group_id, question_id) VALUES (‘0′, ’10’)

Please help solve this problem…


YIPENG ZHANG

October 7, 2015 at 4:41 pm

Create a group without any question won’t work from now –

Showing the following error:

SHOW FULL COLUMNS FROM wp_events_qst_group


Lorenzo Orlando Caum

  • Support Staff

October 7, 2015 at 4:46 pm

Hi Yipeng,

I could not find any recent reports of this issue. What version of Event Espresso 3 are you currently using for your project?


Lorenzo


YIPENG ZHANG

October 7, 2015 at 4:47 pm

Event Espresso version 3.1.37.5.P
WordPress version WP 4.3.1
Installed plugins
Event Espresso – Attendee Import by Event Espresso version 0.1-dev,
Event Espresso – Calendar by Event Espresso version 2.2.7.p,
Event Espresso – Permissions by Event Espresso version 1.5.5.p,
Event Espresso – Ticketing by Event Espresso version 2.1.p,
Event Espresso by Event Espresso version 3.1.37.5.P,


YIPENG ZHANG

October 7, 2015 at 4:49 pm

went to sql wp_events_qst_group_rel

saw a few lines with group_id=0

deleted them but still unable to add new question group


Josh

  • Support Staff

October 8, 2015 at 6:55 am

Hi there,

The error you’re seeing will happen if the Question Group name goes over the character limit. Can you try limiting the number of characters to the question group name to around 30-40 characters?

We can make an adjustment to the character limits in the next update of EE3. In the meantime the shorter group names will allow it to save the question groups.

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