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awlebowitz
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December 4, 2017 at 2:47 pm
Just updated to EE4 and have an event that is showing as Inactive and I cannot get it to update to Active. I have modified the dates for the event and tickets.
This is an ongoing online event that we have been running since 2013.
I saw another post from July of 2017 and Josh asked for a secure login to review but there was no resolution posted when the ticket was closed.
Thank you
drew
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Tony
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December 5, 2017 at 5:40 am
Hi Drew,
When you change the datetime dates on the event do they save?
In EE3, did that event have no event/registration dates set?
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awlebowitz
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December 5, 2017 at 7:03 am
Yes, the date and times save for both the event and the tickets.
We don’t recall if there were registration dates – the 4 cases we have are all events that never expire, they are registrations for online exams the users must take every so often for recertification.
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Tony
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December 6, 2017 at 3:38 am
Hmm, ok. I’ll need to take a look at the event and the database to see what is happening.
Can you send temporary login details so I can take look?
https://eventespresso.com/send-login-details/
(Note I’ll need wp-admin and FTP credentials)
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