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expfarm
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March 10, 2014 at 1:12 pm
I’ve seen a few topics relating to this but I was not able to figure this out based on what I read there… That being said:
We are not using SSL on this site. We have a regular PayPal account, not a Pro one.
The PayPal completed payment does not auto-redirect back to the site. When users click to go back to the site it shows their payment as incomplete.
On the PayPal side of things, the payment is going through properly. It’s just when attendees return to the website their status on the site shows the registration as “incomplete” or basically that they’ve not paid.
I removed the EE3 custom template to be sure it was not to blame, and I still received the same error.
Thank you for your help with this.
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expfarm
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March 10, 2014 at 1:14 pm
Question: would an SSL certificate resolve this?
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Lorenzo Orlando Caum
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March 10, 2014 at 1:19 pm
Hi Brandon,
Do you have the PayPal IPN currently enabled for this site?
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
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Lorenzo
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expfarm
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March 12, 2014 at 3:40 am
I have an SSL installed on the site now. I’m still getting an incomplete upon return.
I finally found how to setup the IPN in the PayPal menu options. We currently have a store associated with this website that is directing the IPN to a specified page. Can you have more than one IPN on a website?
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Josh
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March 12, 2014 at 8:01 am
Hi Brandon,
You need not worry about what’s set in the IPN notify URL field in the PayPal account’s settings. When someone goes through the registration checkout Event Espresso will send PayPal a special notify URL that it will use instead of what’s set in the PayPal settings. The important thing here is to make sure that your notify URL page (it’s the page that has [ESPRESSO_TXN_PAGE] on it) is published and publicly viewable. This way PayPal can communicate with your site.
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expfarm
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March 12, 2014 at 9:59 am
I found the IPN field on PayPal. I’ve entered the appropriate return page and now the registration system works fine.
Thank you for your help with this.
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Josh
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March 12, 2014 at 10:21 am
You’re welcome.
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