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EE3 Register Button results in Error 404 – Page not found

Posted: May 31, 2023 at 10:44 am

Viewing 4 reply threads


Al Joly

May 31, 2023 at 10:44 am

Our customers are suddenly unable to register for events through our calendar – when clicking on Register button, the result is a 404 error – Page not found.
https://firstaidsafetytraining.ca/course-calendar/


Al Joly

May 31, 2023 at 2:28 pm

This reply has been marked as private.


Al Joly

May 31, 2023 at 8:35 pm

URGENT>>> When customers click on the Register button or on the cart, the result is a 404 error – Page not found. This just started happening today (all day).


Tony

  • Support Staff

May 31, 2023 at 11:32 pm

Hi there,

We have received your support token request but the credentials don’t appear to be valid, I’ve replied directly via email.

Your site is set up to go to a ‘register’ page for EE3 registrations:

https://firstaidsafetytraining.ca/register/

Which should basically just be a regular WordPress page with the [ESPRESSO_EVENTS] shortcode used on it, but it looks like that page doesn’t exist (I’m guessing it has been trashed).

Go to Dashboard -> Pages.

First, check for trashed pages: https://monosnap.com/file/a5gBnDjGHFGsGSbmoGmtAL1EgW6TAy

If you have a trash link, click on it, does the ‘register’ page show up there?

If so, hover over it and click restore.

If not, search for ‘register’ in the search bar on that page.

Does anything show up then?


Al Joly

June 1, 2023 at 12:24 am

This reply has been marked as private.


Tony

  • Support Staff

June 1, 2023 at 12:50 am

Awesome, I’m glad it’s working.

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