We are having issues updating the “Price Option” from the admin backend. What is happening is members are not logging in when they register for the event. We would like to be able to update the registration information “Price Option” to show they are members.
When we update this in the backed, the ticket itself updates however when we go to export all the attendee information in the CSV it does not reflect the change in “Price Option”.
Since there isn’t an interface in EE3 to change the actual Price Option set when they registered, you can go into phpmyadmin (most hosts have this available in the control panel), go into the wp_events_attendee table, and edit the value stored the price_option column for that row.
Viewing 1 reply thread
The support post ‘EE3 Price Option wont update in CSV’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.