Support

Home Forums Event Espresso Premium EE3 License key activated on subdomain and now not working on main domain

EE3 License key activated on subdomain and now not working on main domain

Posted: March 11, 2015 at 5:43 am

Viewing 5 reply threads


Self Help Academy

March 11, 2015 at 5:43 am

Hi, I purchased EE3 and started to testing it on a subdomain. I didn’t remember putting license key on it, but on my dashboard of Event Espresso Website it seems yes. Now I need to make work my license on a main domain, how I can do that?
Thanks a lot.


Tony

  • Support Staff

March 11, 2015 at 5:58 am

Hi,

I have reset your license key.

You need to removed the key from the subdomain and leave the field blank.

On the main site remove the key, save the settings, replace the key and save the settings once again.


Self Help Academy

March 13, 2015 at 11:26 am

Hi, thanks for fast reply ๐Ÿ™‚
Just done you told me but it seems not work…
Any idea?


Lorenzo Orlando Caum

  • Support Staff

March 13, 2015 at 11:31 am

Hi, please try your new support license key ending in 10:

https://eventespresso.com/users/self-help-academy/#account-settings


Lorenzo


Self Help Academy

March 13, 2015 at 12:56 pm

Ok thanks, it work now ๐Ÿ˜‰


Lorenzo Orlando Caum

  • Support Staff

March 13, 2015 at 1:16 pm

Thanks for confirming. Enjoy your weekend!


Lorenzo

Viewing 5 reply threads

The support post ‘EE3 License key activated on subdomain and now not working on main domain’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso