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Antonie Geerts
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May 21, 2015 at 1:32 pm
Hi Guys,
In our payment form we have a radio box selection that allows for Credit Card or Invoice payment. After the user selects either option they get the same question again through the build in “Please choose a payment option”.
Is there a way I can push through the radio button option so the user doesn’t need to select it again?
Thanks!
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Lorenzo Orlando Caum
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May 21, 2015 at 1:43 pm
Hi Antonie, it sounds like something is being duplicated and I’m not sure if this is expected. Could you provide a link to an event or some screenshots of what you are describing?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Lorenzo
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Antonie Geerts
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May 21, 2015 at 2:00 pm
Here you go
http://imgur.com/akhFG3N
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Lorenzo Orlando Caum
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May 21, 2015 at 2:25 pm
Hi, that looks like a custom solution was created by a web developer. Could you follow up with the web developer to have them add that functionality?
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Lorenzo
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Antonie Geerts
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May 21, 2015 at 3:39 pm
Hey Lorenzo, the developer told me it’s not possible because but I think it’s highly on likely. Is it not possible to do a submit into the selected payment option?
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Antonie Geerts
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May 21, 2015 at 3:43 pm
Hey Lorenzo, the developer told me it’s not possible but I think it’s highly unlikely. Is it not possible to do a submit into the selected payment option?
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Lorenzo Orlando Caum
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May 21, 2015 at 3:47 pm
Hi Antonie, I’m not sure as we didn’t customize the coding for you.
Here is an overview of the registration flow in Event Espresso 3:
Complete registration form on single event page –> Confirm registration (ensure details are correct) –> Pay for registration –> Arrive at thank you page (emails are also sent out)
It looks likes your flow is done in two steps so the middle step above has been removed.
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Lorenzo
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Antonie Geerts
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May 21, 2015 at 4:04 pm
Hi Lorenzo,
Would you be able to ask a developer in your team if technically it is possible?
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Lorenzo Orlando Caum
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May 21, 2015 at 4:15 pm
Hi, the problem here is that we didn’t write the code for you so I’m looking at what I can see in the screenshot. We also do not provide custom coding assistance in our support forums.
Can you share a link to an event?
I’ll then ask a team member for feedback but again we would not be able to provide any help in terms of custom coding since this isn’t something that we customized for you.
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Lorenzo
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