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Jordy van Overeem
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March 28, 2018 at 2:34 am
Hi,
On the my account page https://www.rszmotorsport.nl/mijn-account/ we use [ESPRESSO_MY_EVENTS] and it worked for many years. But now it does not work anymore, it shows no results.
We moved the site from 1 server to another. Maybe there is something different in server settings, i am not sure.
I’ve searched the forum for solutions, but i noticed that the solutions where for EE3 but for EE4.
Hope you can help me.
J
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Tony
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March 28, 2018 at 3:03 am
Hi there,
We moved the site from 1 server to another. Maybe there is something different in server settings, i am not sure.
How did you move the site? Did the domain change at all?
If you enable WP_DEBUG on the site do you see any errors from EE?
You can add this snippet to you wp-config.php file to enable it:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
Any errors will then be logged to /wp-content/debug.log
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Jordy van Overeem
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March 28, 2018 at 3:07 am
Hi,
The domain did not change, only the server.
I tried to enable WP_DEBUG before.
There is no debug.log file coming in the wp-content folder.
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Tony
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March 28, 2018 at 3:11 am
How did you move the site?
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Jordy van Overeem
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March 28, 2018 at 3:13 am
Created a copy with SSH and placed it to another server, again with SSH.
Everything works fine.
But maybe the site transfer is not the problem, i am not sure. But we noticed this problem after moving the site.
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Tony
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March 28, 2018 at 3:37 am
When you say it shows no results, what exactly is shown on the page?
Can you add a screenshot?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Jordy van Overeem
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March 28, 2018 at 3:41 am
Hi,
In the screenshot you’ll see the frontend and backend.
Frontend:
Backend:
But the frontend is not showing the events as you can see.
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Tony
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March 28, 2018 at 3:59 am
Hmm, ok. I doubt that’s from the move tbh, both pages use exactly the same function to output the table.
My first suspicion would be something messaging up the $current_user global on the front end.
You comfortable with PHP and FTP (or whatever method you want to use to create/edit files)?
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Jordy van Overeem
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March 28, 2018 at 4:05 am
Yes i am a bit. But i can give you FTP and admin access if that’s easier. Please e-mail me at info at freshymedia.nl
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Tony
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March 28, 2018 at 4:14 am
Generally, you would need to purchase a support token for us to work directly on your site.
Right now all you need to add to confirm if the above is the problem is:
global $current_user;
echo '$current_user ID = ' . $current_user->ID;
Add that to /wp-content/plugins/espresso-members/my_events_page.phparound just after line 6, which isglobal $ticketing_installed;` – http://take.ms/D5NvQ
Then check that the same user ID is shown at the top of the table both on the front end and admin page. THen remove the above code again.
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Jordy van Overeem
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March 28, 2018 at 4:26 am
After adding your code i noticed that there are events there, yes!
Then i removed your line echo ‘$current_user ID = ‘ . $current_user->ID; and everything works again 🙂
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Tony
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March 28, 2018 at 4:31 am
Hmm strange.
So yeah it doesn’t like whatever is happening to the $current_user var used in the function. Pulling the global works.
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Jordy van Overeem
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March 28, 2018 at 4:31 am
Thank you for the quick response 🙂
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