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lee@safeswim.com
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March 4, 2016 at 5:48 pm
Hi,
I have a class listed that is Sold Out but it is listed as “Register” on the Table List.
It’s the “Adult CPR, AED and First Aid” on “March 9, 2016 6:30 pm”
https://www.cprtrainingpro.com/find-a-class/
I would like the Register link to say “Sold Out”
The other events say sold out because its past the date allowed to register.
Is there a way to fix this? Thank you!
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lee@safeswim.com
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March 4, 2016 at 7:27 pm
I’ve uploaded a screen shot of the event ticket. From what I’ve read on similar posts it mentions the event date time needing a quantity. For my site I can only sale 25 Class fees, and may or may not sale 25 cpr masks as you could bring your own.
https://www.cprtrainingpro.com/wp-admin/images/screenshot.png
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lee@safeswim.com
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March 4, 2016 at 7:35 pm
Correct screenshot here:
https://www.cprtrainingpro.com/wp-admin/images/screenshot2.png
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Lorenzo Orlando Caum
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March 6, 2016 at 9:37 am
Hello, this event doesn’t have any registrations:
http://cl.ly/2p3P1n3q043Z
On that ticket that is sold out, did that originally have a quantity and then you moved it to 0 as the event is no longer available?
The ticket option below is it active so the event won’t appear sold out.
The quickest way to trigger sold out would be to edit the event status:
http://cl.ly/2w1Y0Q0g1z1K
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Lorenzo
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lee@safeswim.com
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March 8, 2016 at 2:29 pm
These are test scenarios we created that is why there are no registrants yet. So in the future if there will always be 2 tickets for every event
Event with 2 ticket options-
#1 – space for 10 registrants , 10 registered
#2 – space for 10 registrants , 3 registered
Will it appeared sold out on the table view since #2 can’t be bought without #1 and #1 is sold out?
Since #2 is an optional book for class there will always be leftover quantity. I don’t want that to affect the table view list by having it not say “Sold Out”
Is there any other way rather than going in through the day to manually make classes “sold out”?
Thank You!
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Lorenzo Orlando Caum
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March 8, 2016 at 3:06 pm
Hello,
Your example shows that there is an active ticket option (status of active with a green strip).
If your future events will be setup in a similar way, then you would need to change the status to sold out because if there is at least one ticket option available for registration, then that isn’t considered sold out.
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Lorenzo
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