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Jcslocum
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August 14, 2023 at 9:22 am
I can’t get the database to update and recive the following messages:
As part of the process for updating Event Espresso, your database also needs to be updated. Event Espresso is in COMPLETE MAINTENANCE MODE (both WordPress admin pages and front-end event registration pages are disabled) until you run the database update script. Visit the Maintenance Page to get started, it only takes a moment.
When I go to Maintenance Page I get this message:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
I have searched for an email for any instructions but find none. I have searched the forum and see posts regarding similar issues but no easy, non computer savvy answers. I have no idea where to look for “server errors”
I’m running EE version: Version 5.0.8.p
Wordpress version: 6.3
Any help wouldbe very appreciated
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Tony
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August 14, 2023 at 9:43 am
Hi there,
Go to your account page HERE.
Click to download Event Espresso 4 Core Regular v5.0.8.p from your downloads section and save the zip to your computer.
Then on your site go to Dashboard -> Plugins -> Add new -> Upload plugin.
Select the .zip you just downloaded and upload.
WordPress should inform you there is a version already installed and ask if you want to replace it, do so.
Does that fix the issue?
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Jcslocum
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August 14, 2023 at 10:41 am
Yes, that fixed it!! I did update EE but I guess it didn’t like it.
Thanks for the quick assist!!
Jon
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Tony
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August 14, 2023 at 10:56 am
Hi Jon,
You’re most welcome 🙂
Any further issues just let us know.
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