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EE Reserving Spots Too Long (3)

Posted: February 21, 2018 at 1:58 am

Viewing 5 reply threads


Peter

February 21, 2018 at 1:58 am

Hi there, my last thread about this issue was on https://eventespresso.com/topic/ee4-reserving-spots-too-long-2/ where last we left off in November, we were going to monitor the site to see if this resolved the issue.

Turns out it’s still often holding on to the last spot in a class, even hours after the person abandoned the checkout.

I know we went through a few layers of troubleshooting already – is there a next step I may try?

Regards,
Peter


Josh

  • Support Staff

February 22, 2018 at 10:43 am

Hi Peter,

Have you verified that the wp_cron() task scheduler is working? You can install the WP Crontrol plugin and check its Cron Events page and it list out the cron tasks and if it detects an issue it will show a notification in the admin.


Peter

February 28, 2018 at 5:17 am

Hi there,

I installed WP Crontol a few minutes ago and am letting it collect data. When I searched for the term “wp_cron” it came back blank, as if that wasn’t an actual thing that it’s doing. Or is it the title of the page? It does show up there, “WP-Cron Events” on that admin page. Sorry for the confusion, trying to provide relevant data.

I have copied a list of the current processes that it lists:

WP-Cron Events
Select All Hook Name Arguments Actions Next Run Recurrence Actions
AHEE__EE_Messages_Scheduler__generation None
EE_Messages_Scheduler::batch_generation()
2018-02-28 06:15:33 (2 minutes 14 seconds) Every 5 Minutes Edit | Run Now | Delete
AHEE__EE_Messages_Scheduler__sending None
EE_Messages_Scheduler::batch_sending()
2018-02-28 06:15:33 (2 minutes 14 seconds) Every 5 Minutes Edit | Run Now | Delete
mm_cron_hourly None 2018-02-28 06:17:54 (4 minutes 35 seconds) Once Hourly Edit | Run Now | Delete
wp_cache_gc None
wp_cache_gc_cron()
2018-02-28 06:19:53 (6 minutes 34 seconds) Non-repeating Edit | Run Now | Delete
wpm_update_stats None
wpMandrill::saveProcessedStats()
2018-02-28 06:25:22 (12 minutes 3 seconds) Once Hourly Edit | Run Now | Delete
wp_session_garbage_collection None 2018-02-28 06:31:53 (18 minutes 34 seconds) Twice Daily Edit | Run Now | Delete
AHEE__EE_Cron_Tasks__clean_up_junk_transactions None
EE_Cron_Tasks::clean_out_junk_transactions()
2018-02-28 06:40:33 (27 minutes 14 seconds) Once Hourly Edit | Run Now | Delete
blc_cron_check_links None
wsBrokenLinkChecker->cron_check_links()
2018-02-28 07:00:53 (47 minutes 34 seconds) Once Hourly Edit | Run Now | Delete
grp_auto_save
[
“ChIJh26VNg4eHFMREt4W-LEamIU”,
“5”,
“”
]
grp_auto_save()
2018-02-28 07:39:34 (1 hour 26 minutes) Non-repeating Edit | Run Now | Delete
grp_auto_save
[
“ChIJh26VNg4eHFMREt4W-LEamIU”,
“5”,
“”
]
grp_auto_save()
2018-02-28 07:56:16 (1 hour 42 minutes) Non-repeating Edit | Run Now | Delete
grp_auto_save
[
“ChIJh26VNg4eHFMREt4W-LEamIU”,
“5”,
“”
]
grp_auto_save()
2018-02-28 07:56:46 (1 hour 43 minutes) Non-repeating Edit | Run Now | Delete
grp_auto_save
[
“ChIJh26VNg4eHFMREt4W-LEamIU”,
“5”,
“”
]
grp_auto_save()
2018-02-28 08:10:06 (1 hour 56 minutes) Non-repeating Edit | Run Now | Delete
wpseo-reindex-links None
WPSEO_Link_Notifier->manage_notification()
2018-02-28 08:54:07 (2 hours 40 minutes) Once Daily Edit | Run Now | Delete
mm_cron_twicedaily None 2018-02-28 09:17:54 (3 hours 4 minutes) Twice Daily Edit | Run Now | Delete
wp_version_check None
wp_version_check()
2018-02-28 14:07:41 (7 hours 54 minutes) Twice Daily Edit | Run Now
wp_update_plugins None
wp_update_plugins()
2018-02-28 14:07:41 (7 hours 54 minutes) Twice Daily Edit | Run Now
wp_update_themes None
wp_update_themes()
2018-02-28 14:07:41 (7 hours 54 minutes) Twice Daily Edit | Run Now
redirection_log_delete None 2018-02-28 15:20:58 (9 hours 7 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-wp-user-integration None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 17:17:35 (11 hours 4 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-event-espresso-core-reg None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 19:40:30 (13 hours 27 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-stripe-gateway None 2018-02-28 20:01:06 (13 hours 47 minutes) Once Daily Edit | Run Now | Delete
wp_scheduled_delete None
wp_scheduled_delete()
2018-02-28 21:17:54 (15 hours 4 minutes) Once Daily Edit | Run Now
mm_cron_daily None 2018-02-28 21:17:54 (15 hours 4 minutes) Once Daily Edit | Run Now | Delete
AHEE_EE_Cron_Tasks__clean_out_old_gateway_logs None
EE_Cron_Tasks::clean_out_old_gateway_logs()
2018-02-28 21:51:33 (15 hours 38 minutes) Once Daily Edit | Run Now | Delete
blc_cron_email_notifications None
wsBrokenLinkChecker->maybe_send_email_notifications()
2018-02-28 22:00:53 (15 hours 47 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-attendee-mover None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 22:48:38 (16 hours 35 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-multi-event-registration None 2018-02-28 22:49:30 (16 hours 36 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-events-table-view-template None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 22:52:28 (16 hours 39 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-ee4-events-calendar None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 22:52:51 (16 hours 39 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-infusionsoft None 2018-02-28 22:53:15 (16 hours 39 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-payment-methods-pro None 2018-02-28 23:18:40 (17 hours 5 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-authorizenet-sim None
PluginUpdateEngineChecker->checkForUpdates()
2018-02-28 23:18:59 (17 hours 5 minutes) Once Daily Edit | Run Now | Delete
AHEE__EE_Messages_Scheduler__cleanup None
EE_Messages_Scheduler::cleanup()
2018-03-01 00:00:00 (17 hours 46 minutes) Once Daily Edit | Run Now | Delete
delete_expired_transients None
delete_expired_transients()
2018-03-01 02:58:02 (20 hours 44 minutes) Once Daily Edit | Run Now
wp_scheduled_auto_draft_delete None
wp_delete_auto_drafts()
2018-03-01 04:06:14 (21 hours 52 minutes) Once Daily Edit | Run Now
check_plugin_updates-eea-event-app-customization None 2018-03-01 04:55:19 (22 hours 42 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-mailchimp None
PluginUpdateEngineChecker->checkForUpdates()
2018-03-01 04:56:14 (22 hours 42 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-people-addon None
PluginUpdateEngineChecker->checkForUpdates()
2018-03-01 04:56:37 (22 hours 43 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-events-social-sharing None 2018-03-01 04:58:23 (22 hours 45 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-barcode-scanner None 2018-03-01 04:58:45 (22 hours 45 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-events-grid-view-template None
PluginUpdateEngineChecker->checkForUpdates()
2018-03-01 04:59:19 (22 hours 46 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-espresso_chase_orbital None 2018-03-01 04:59:43 (22 hours 46 minutes) Once Daily Edit | Run Now | Delete
check_plugin_updates-eea-ticketing None
PluginUpdateEngineChecker->checkForUpdates()
2018-03-01 05:27:39 (23 hours 14 minutes) Once Daily Edit | Run Now | Delete
nf_optin_cron None
nf_optin_update_environment_vars()
2018-03-04 18:31:54 (4 days 12 hours) Once per month Edit | Run Now | Delete
blc_cron_database_maintenance None
wsBrokenLinkChecker->database_maintenance()
2018-03-05 10:00:53 (5 days 3 hours) Twice a Month Edit | Run Now | Delete


Josh

  • Support Staff

March 1, 2018 at 12:46 pm

You might consider deactivating the Broken Link Checker plugin as it tends to require a very significant amount of a server’s resources.

Aside from that you can add this code to your site:
https://gist.github.com/joshfeck/19cf49a2a30e939cca6d0a7014f7c183
and that will add an extra hourly task to clear the reservations.


Peter

March 6, 2018 at 6:04 am

Do I install that as its own plugin, or do I add it as code to the “custom plugin” I made?

If it’s supposed to be its own plugin, can you briefly describe how I should do that?

Kindly
Peter


Josh

  • Support Staff

March 6, 2018 at 6:46 am

Hi Peter,

You can do either.

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