Posted: May 5, 2022 at 10:30 am
Hi there Thanks . . . E. |
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Hi there,
The Quickbooks payment add-on is a gateway that integrates with Quickbooks payments, payment made through that specific payment method would show up in your Quickbooks account but note that payments made via say Invoice within Event Espresso which you then manually updated, would not then transfer over to Quickbooks automatically. However, I’m not sure if the integration method for QuickBooks payments will do what you are expecting here, can you add some more details? Possibly include a screenshot of what you are expecting to update in Quickbooks? https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots (You can mark your reply private so on EE staff can view it)
So you are currently using an auth.net payment method within Event Espresso, if you want all payments to do through Quickbooks you would de-active that payment method within EE so the only option on the site would be the ‘new’ Quickbooks payment method. Does QuickBooks allow you to link up your own payment merchant to use with Quickbooks payments? If so you may be able to use Auth.net through Quickbooks, however, you would need to discuss that with Quickbooks as that would be an integration on their end. |
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Hi Tony I am worried about changing from one gateway to another one and losing functionality during the transition. Is it possible to have two active gateways during the transition and then cancel one after the new gateway has been successfully implemented? Thanks . . . Erika. |
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Hi Erika! Thanks for getting back to us! Cheers, |
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