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Trevor Tessier
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December 18, 2015 at 10:09 am
Hey we are using EE
As of yesterday the only way we can view events is by being logged in. If logged in we see the regular pages and shopping cart. When not logged in all we get is the same message we would on the 404 error page but the URLs are all the same as the working pages for when logged in.
There have been no changes to WordPress, hosting, EE settings, plugins etc in that time. The only thing done is adding of regular content and events.
Example URL http://bit.ly/1mrSv4A
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Tony
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December 18, 2015 at 10:12 am
Hi Trevor,
Can you edit this page:
https://www.fortedmontonpark.ca/?page_id=7214
and check if it is published publicly please? – http://take.ms/0kovL
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Trevor Tessier
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December 18, 2015 at 10:16 am
I am able to edit that page and I can access it without issue when logged in. As soon as I go to the page (any computer any browser) when not logged in I get the “missing page”.
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Josh
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December 18, 2015 at 10:19 am
Hi Trevor,
This looks like there’s something amiss with your main registration page. Can you go in to edit that page (its page ID is 7214), and make sure that the page’s settings are Published and publicly viewable?
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Trevor Tessier
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December 18, 2015 at 10:20 am
And sorry, I just checked and it was Drafted! You were bang on. A million$ it was from someone editing the event and they clicked on “edit page” from teh front end and drafted the page when they were thinking it is the event.
Now to find out who?
Thank you so much for you amazing fast support. Awesome as always!
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Tony
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December 18, 2015 at 10:20 am
Yes, I understand the problem 🙂
However if you can access a page whilst logged in but not when logged out, this would usually point to the page being published privately meaning it is only available to logged in users.
All EE3 events go through a single page (on your site it is the page above), so if that page is set to private, all the events will stop working when you view them.
So when you edit that page, and look in the top right where the Publish box is, what do you see here: http://take.ms/0kovL
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Tony
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December 18, 2015 at 10:21 am
Ah, you replied whilst I was.
Glad you got it fixed 🙂
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Tony
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December 18, 2015 at 10:33 am
As a side note, I’ve had a similar problem in the past and used this plugin:
https://en-gb.wordpress.org/plugins/lock-pages/
Which prevents non-Admin accounts from editing the status (and other sections) of a ‘locked’ page.
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